Before accessing or using our services and applications, please read and understand these terms. For future reference, you should print a copy of these Terms.
Your use of the Platform with any device is subject to your acceptance and compliance with the Terms of Use.
By accessing or using the platform, you agree to be bound by these Terms of Use, as amended and posted on the website. If you disagree with any part of these terms, please do not use the platform. Your use of the Platform is also subject to applicable regulatory guidelines or rules, which are incorporated by reference into the Terms of Use.
If you object to any of the terms or conditions of this agreement or any subsequent modifications or become dissatisfied with the use of the applications or services, you may:
Except for the above, no other remedy, whether legal or otherwise, is available to you.
The provision of services facilitating the purchase of prepaid mobile and/or data airtime ("Top-up"), prepaid vouchers and digital payments services ("Vouchers") (together the "Products") ("Services") relating to services to be provided through the websites and its apps, present or future (together, the "Applications") and your use of the Applications and access to the Services are subject to your acceptance of these terms and conditions ("Agreement" or "Terms"). By using the Applications, you expressly agree to be bound by these Terms.
Our utilities and bill payments solutions available on web, mobile and other application services are operated and provided by our company, with details available upon request.
All correspondence in relation to our applications and services should be sent to our support team through the channels provided on our website.
To access the Services, you can create an Account by filling out the required information on the registration screen in the relevant application. You'll be given an Account upon registration. You may provide personal information, including your email address, phone number, and financial information during registration. You can also set a password.
The Privacy Notice governs how we handle all data you provide to us as a customer.
You agree to provide true, accurate, and complete information when registering. It's your responsibility to keep us updated if this information changes.
You are fully responsible for all activities associated with your Account, including unauthorized use or payment methods like debit or credit cards. You must not share your password with anyone, directly or indirectly. You are responsible for keeping your password safe.
We will comply with all of our obligations under applicable data protection law with regard to relevant data in our possession relating to you. Data collected by us as part of the Services will be treated in accordance with our Privacy Notice and Cookie Policy. These documents set out how we use and protect the information you provide to us. We recommend that you read the Privacy Notice and Cookie Policy carefully.
You agree to use the Applications and Services solely in accordance with these Terms and to comply with applicable law and the provisions set out in these Terms.
You may not use the Applications or Services: (i) in violation of any law, statute, rule or regulation; or (ii) in connection with any illegal, fraudulent, offensive, violent, immoral or indecent activity; or (iii) in any manner that encourages, promotes, facilitates or instructs others to engage in any illegal, fraudulent, offensive, violent, immoral, or indecent activity.
While most services on our platform come with a percentage cashback, some services would attract a charge, and we will always have those charges and fees transparently displayed for you. You agree to pay all applicable fees and charges associated with the account, including but not limited to account maintenance fees, transaction fees, and penalties for non-compliance.
You may purchase Products through our Services using Visa, MasterCard, any other payment methods available on the Applications from time to time. Any credit card, debit card or other payment method which may be used on the Applications must have a valid billing address and valid issuing bank or other payment services provider.
Upon receipt of a proper and complete request from you for Services, we will charge the payment method provided by you and will forward an electronic request to the relevant third party provider to provide the Products in the amount transferred, for the benefit of the recipient nominated by you.
All Intellectual Property Rights in the Applications are owned by us or our licensors. Reproduction, copying, modification, alteration, or adaptation of part or all of the contents of the Applications in any form is prohibited without our prior consent, other than that which you are authorised to print or download for personal, non-commercial use.
We may disable your account and suspend or withdraw the use of the application and/or services provided under the following conditions:
We reserve the right to modify, amend or vary these Terms for commercial or legal purposes. Any such variation shall become effective and shall be binding upon you fourteen (14) days after notice of such variation has been sent to you by any of the following means, email or by posting a message on the Applications.
You acknowledge that electronic communications, the internet, phone lines, or SMS-based telecommunications methods may not be secure and that unauthorized persons may intercept or misdeliver communications sent through such channels. Consequently, we cannot guarantee the privacy or confidentiality of communications sent through these channels, even though we will implement appropriate security measures to protect these communication methods.
We will not be responsible for any use of the Applications or Services for illegal, improper, or immoral activities. We, our directors, employees, or agents will not be accountable for any loss or damage to you or a third party when using the Applications, Products, or Services. However, our liability for damages or losses due to negligence or required by law remains.
The laws of the applicable jurisdiction will govern this Agreement, the Applications, and the provision of Services. You agree that the courts will have exclusive jurisdiction over any claim or dispute arising from, related to, or connected with this Agreement and/or your use of the Applications or any Services.
If you have any questions about this Agreement or any complaints or require any assistance with the Applications or the Services, we are always here to help. You can get in touch with us using the contact information provided on our website.